Contact Us

23/9 Powells Road Brookvale
NSW 2100 Australia
P.O.Box 476 Collaroy NSW 2097

+61 2 9905 8633

At Australian by Nature, we value your feedback and suggestions.
Please feel free to contact us through our online contact form.
We look forward to hearing from you!

Business Hours (AEDT)

Monday: 8:30AM – 5:00PM
Tuesday: 8:30AM – 5:00PM
Wednesday: 8:30AM – 5:00PM
Thursday: 8:30AM – 5:00PM
Friday: 8:30AM – 5:00PM
Saturday, Sunday, Public Holidays: Closed

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Frequently Asked Questions
Is Australian by Nature an Australian owned company?

Yes, Australian by Nature is a wholly Australian owned and operated company.

What is the difference between Manuka honey and other honey?

Manuka Honey contains Methylglyoxal (MGO) a naturally occurring compound which is formed in the nectar of the Manuka flower. Methylglyoxal levels are extremely stable and are not affected by light, heat or dilution. Most other honeys do not contain the properties of Manuka honey and are affected by light, heat, and dilution.

I am allergic to bee venom, can I take beehive products?

Having allergies to bee venom does not necessary mean that you will react to beehive products. However they must be taken with caution, so please read all warnings, test small amounts on your skin first or consult your healthcare professional. If an allergic reaction does occur, immediately seek medical advice.

Royal Jelly has been reported to cause severe allergic reactions and rare cases fatalities, especially in asthma and allergy sufferers. If a reaction occurs, immediately discontinue use and consult a medical practitioner.

Can I take beehive products whilst pregnant?

If you are pregnant or breastfeeding, please consult your healthcare professional before taking any beehive products.

What placenta is utilised in Australian by Nature's Placenta Cream?

Australian by Nature Placenta Cream is formulated with an extract that is derived from sheep placenta cells. This extract is highly nutritional and is a rich source of nutrients, growth factors and bio–active cytokines.

Is Australian by Nature Honey sourced in Australia?

Australian by Nature’s floral honey and Honey Comb range is sourced from the pristine eucalypt forest of eastern Australia and our Manuka Honey range is sourced from our own apiaries in the organic and pollution–free Manuka forests of northern New Zealand. All Australian by Nature’s honeys are 100% natural with no additives.

Why does Australian by Nature's Propolis Liquid contain a 20% propolis extract formulation?

Australian by Nature manufactures products at levels to suit human consumption. Higher levels may cause severe allergic reactions and/or be wastefully excreted.

Are Australian by Nature Raw Bee Pollen Granules 250g & 500g 100% Australian?

Yes, Australian by Nature Raw Bee Pollen Granules are sourced and packaged in Australia. We only use premium Western Australian Bee Pollen.

I bought Australian by Nature Royal Jelly Capsules a few months ago and now they have changed colour. Are they still okay to consume?

Yes, they are still perfectly fine to consume. Exposure to light and heat can alter the colour of royal jelly capsules. We recommend that you store your royal jelly capsules in a cool and dark cupboard or refrigerate.

Are there any added sugars in the Australian by Nature Manuka Drops?

No. Australian by Nature Manuka Drops are made from 91% natural dehydrated Manuka Honey with a bio–active activity rating of 12+. The only added ingredient is 9% Maltodextrin.

Can I eat Manuka honey whilst pregnant?

Manuka honey has been consumed for years and there has been no report of any problems. But as always, Australian by Nature suggests that you seek advice from your healthcare practitioner.

What is the difference between Royal Jelly and Propolis?

Royal Jelly is a substance which is fed to the queen bee, whereas propolis is a resin which is found at the entry of beehives. Royal Jelly is known for its multivitamin and mineral qualities and propolis is known for its anti–bacterial and antioxidant properties.

How do I eat Honeycomb?

Cut a small piece of Honeycomb and eat on its own, or try the bee keepers favourite. Camembert cheese, prosciutto meat on a savory biscuit.

Is Australian by Nature Evening Primrose Oil cold-pressed?

Yes, a cold–pressing process is used.

Are Australian by Nature fish oils tested for lead content?

Yes, all our Omega–3 Fish Oil and Squalene are tested for heavy metals.

Why can't infants younger than 12 months of age consume honey?

Although safe for adults and children to consume, honey can be fatal for infants under 12 months of age. Infants are susceptible to botulism caused by spores of the bacterium Clostridium botulinum, since their gastrointestinal tract is not yet fully developed. The spores can germinate and grow in the intestinal tract, producing the deadly disease.

Always read the label. Use only as directed. If symptoms persist, see your healthcare professional. Vitamin supplements should not replace a balanced diet.
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